Frequently Asked HVAC Questions

What problems does the limited warranty not cover?

Damage or repairs required as a consequence of faulty installation or application.
Damage as a result of floods, fires, winds, lightning, accidents, corrosive atmosphere, or other conditions beyond the control of the manufacturer.
Damage or the need for repairs arising from the use of components or accessories not compatible with this unit.
Normal maintenance as described in the installation and operating manual, such as cleaning of the coils, filter cleaning and/or replacement, and lubrication.
Parts or accessories not supplied or designated by the manufacturer.
Damage or the need for repairs resulting from any improper use, maintenance, operation, or servicing.
Damage or failure of the unit to start due to interruption in electrical service or inadequate electrical service.
Any damage caused by frozen or broken water pipes in the event of equipment failure.
Changes in the appearance of the unit that do not affect its performance.
Replacement of fuses and replacement or resetting of circuit breakers.
Damage or the need for repairs resulting from the use of unapproved refrigerant types or used or recycled refrigerant.

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